Product Warranty & Its Use and Care

LIFETIME WARRANTY

For over 50 years, we at Tupperware Brands have proudly backed our products with a Lifetime Guarantee so you can buy with confidence. All Tupperware products carried under the Tupperware Trademarks are guaranteed by Tupperware Brands to perform under normal domestic use for the lifetime of the product. We will replace, free of charge, any Tupperware product, or any part that, under normal domestic use, shows a manufacturing defect.

Consultants can bring their Tupperware Products to any authorised Business Centre for warranty replacements

Covered By The Tupperware Lifetime Guarantee Tupperware products are guaranteed by the Company against cracking, warping, peeling and chipping under normal domestic use.

	Not Covered By The Tupperware Lifetime Guarantee
	* If products touch the dishwasher element, stove-top burner or even hot metal objects, the heat can melt the product at the point of contact. ** If a product is knocked against or hit by a hard object or drops and breaks as a result, it is not replaceable under the guarantee. There may be instances where the Company no longer carries parts or products that are brought in for replacement. Under such circumstances the Company will provide alternative parts or products that offer similar functionalities and of similar value to the parts or product brought in. The Company reserves the right to accept and/or to reject alternative product choices proposed by the Consultant and/or customers for a product replacement. Conditions For Alternative Product Warranty Replacement Where a part is no longer available, all other components or parts that make the product complete must be brought in for replacement, even though these parts are in good condition (seals, base, handle, spout, etc). The alternative product chosen for warranty replacement should be an item from our regular catalogue at the stated price. If the alternative product used for warranty replacement is lesser in value, there will be no refunds. If the alternative product used for warranty replacement is higher in value, the Consultant or customer will be required to pay for the difference in value. This is called top-up value. The top-up value for the replaced product will not be included for commissions and bonuses under the Tupperware Business plan or any other awards. TheGuarantee Certain products in our catalogue are marked with the "Q" symbol. These are not covered by the Lifetime Guarantee but are still guaranteed by Tupperware Brands to be free from manufacturing defects. They will be replaced, if defective, provided they are returned in accordance with Product Return & Replacement policies and procedures. The following products are marked with the "Q" symbol: TupperChef Stainless Steel Cookware Multipurpose Shears Can Openers TUPPERWARE USE & CARE Storage Dry with a soft cloth before putting containers away in cabinets or shelves. To keep containers air-fresh, store them without seals. Hot Beverages / Liquids / Food Allow beverage in container to cool before handling or applying the seal. Hot liquids such as oil, cooking grease or hot foods containing fat (e.g. soup or sauces) should be cooled before placing them in the container. Removing Stains Baking soda paste is ideal for stain removal or getting rid of any stickiness Cuts & Scratches Avoid using sharp utensils, abrasive cleaners or strong undiluted detergents. Use only mild detergents and a soft sponge. To remove oily substances, wash with warm water. Microwave Tupperware products are not designed for cooking and therefore are not recommended for use in a microwave oven except for TupperWave Stack Cooker, Rock 'N Serve and CrystalWave reheatable products. Remember, avoid reheating certain foods, especially those with high fat or sugar content, as these foods can become very hot and causes damage to your containers. Reheating tomato or chili-based sauces and foods may cause staining as a result of natural foods colourants found in many vegetables. Do not use reheatable products: In the conventional oven On the stove Under a grill In convection microwave ovens with conventional settings. Unpleasant Odours Seal either a piece of charcoal or stuff newspaper in the container Clean seals and container with baking soda paste Coat inside surface with lemon juice and water then rinse Clean with mixture of vinegar and water Open container when not in use.